๐ Shipping Policy โ Sri Radha Zever
At Sri Radha Zever, we ensure that your jewellery is delivered safely, promptly, and with care.
๐ฆ Dispatch & Delivery Timeline
- Orders are dispatched within 1โ2 business days after confirmation.
- Delivery is completed within 7 to 10 working days across India.
- Delivery timelines may vary based on location, courier availability, and unforeseen circumstances.
๐ก๏ธ Packaging & Safety
- All products are securely packed in tamper-proof packaging to ensure safety during transit.
- Each parcel includes protective wrapping and a sealed box to maintain product integrity.
๐ Order Tracking
- Once dispatched, you will receive a tracking ID via SMS or email.
- You can track your shipment through our courier partnerโs website.
โ ๏ธ Important Customer Responsibility
Unboxing Video Required:
To be eligible for refunds or replacements, customers must record a clear unboxing video at the time of delivery.
The video must show:
- The unopened package
- The opening process
- The product condition
No Refund Without Video Proof:
Refunds or replacements will not be processed without this video evidence.
๐ฐ Delivery Charges
- Delivery charges are applied at checkout.
- In case of refund approval, delivery charges will be deducted from the refund amount.